Privacy Policy

This Privacy Policy explains how Poly Systems Inc (“we”, “us”, “our”) collects, uses, and protects information in connection with our website and services.

1. Information We Collect

• Contact & Business Info: Name, email, phone, company/organization, job title.
• Project Details: Location, pipe specifications, timeline, attachments you upload.
• Usage Data: Pages visited, referring/exit pages, timestamps, approximate location, and device/browser metadata.
• Cookies & Similar Tech: Used for basic site functionality and optional analytics.

2. How We Use Information

• Provide quotes, fulfill requests, and communicate about projects.
• Operate, maintain, and improve our website and services.
• Send administrative messages (e.g., confirmations, important updates).
• Comply with legal obligations and enforce our terms.

3. Legal Bases (GDPR/EEA/UK)

We rely on one or more of the following: performance of a contract, legitimate interests, legal obligations, and your consent (for certain cookies/marketing).

4. Sharing & Disclosures

• Vendors & Service Providers: e.g., hosting, email/CRM, analytics, file storage.
• Legal & Compliance: When required by law or to protect rights, safety, and property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies & Analytics

We use strictly necessary cookies for site functionality. With consent (where required), we may use analytics cookies to understand traffic and improve the site.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with law.

7. Security

We use reasonable safeguards to protect personal information. No method of transmission or storage is 100% secure.

8. Your Rights

• EEA/UK: Rights may include access, correction, deletion, restriction/objection, and portability.
• California: Rights may include know/access, delete, correct, and limit use of sensitive data. We do not “sell” personal information.

To exercise rights, contact us using the details below. We may need to verify your identity.

9. Children’s Privacy

Our services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

10. International Transfers

If you access our site from outside the United States, your information may be processed in the U.S.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to this Policy

We may update this Privacy Policy. We will revise the “Effective date” above and highlight material changes.

13. Contact Us